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Privacy Policy

Effective Date: 1/1/2025

Harmony Design Inc. ("we", "us", "our", or "Harmony") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at www.harmonydesigninc.com (“Website”), subscribe to our newsletters, or participate in SMS communications.

 

1. Information We Collect

1.1 Information You Provide

  • Contact Details: Name, email address, phone number, organization, and mailing address (if provided).

  • Project & Inquiry Details: Information submitted through contact forms, questionnaires, or project request forms.

  • Payment & Billing Info: Only when relevant for invoicing or transactions.

  • Communications: Email newsletter sign-ups, SMS opt-ins, and any messages or feedback you send.

1.2 Information Collected Automatically

  • Technical Details: IP address, browser type, device information, operating system, referring URLs, and page visit logs.

  • Cookies & Analytics: Usage patterns, session data, and site performance metrics.

  • Email & SMS Engagement: Whether emails are opened, links are clicked, or SMS messages are delivered.

 

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and process project requests.

  • Provide and improve our services and Website.

  • Send newsletters and updates you have subscribed to.

  • Deliver SMS notifications such as project updates, appointment reminders, and important notices (only if you have opted in).

  • Monitor communications to improve engagement and customer support.

  • Comply with legal or regulatory obligations.

 

3. Data Sharing & Third Parties

We do not sell, rent, or lease your personal data.

We may share your information only with:

  • Service Providers: Email delivery platforms, SMS gateways, analytics providers, and hosting services used to operate our Website and communications.

  • Legal Authorities: If required by law or to protect our rights, property, or safety.

All third-party providers are contractually bound to protect your data and use it only for the services we request.

 

4. Cookies, Email, & Tracking Technologies

  • Cookies: Used for functionality, performance, and analytics. You may disable cookies in your browser, though some features may not function properly.

  • Email Tracking: Our newsletters may include tracking pixels or unique links that let us measure open rates and engagement.

  • SMS Communications: Message frequency varies based on your interaction with us. Standard message and data rates may apply. Delivery depends on your carrier.

 

5. Data Retention

  • Inquiries & Client Records: Retained as long as necessary to fulfill communications or project obligations.

  • Email & SMS Subscription Records: Retained until you unsubscribe or opt out.

  • Server Logs & Analytics: Retained per our internal security and troubleshooting policies, generally for a limited duration.

 

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

  • Access & Correction: Request a copy of your personal data or correct inaccuracies.

  • Deletion: Request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-Out of Emails: Click the unsubscribe link in any newsletter or contact us directly.

  • Opt-Out of SMS Messages: Reply STOP at any time. Reply HELP for assistance.

We will respond to all verified requests promptly, typically within 30 days or as required by law.

 

7. Children’s Privacy

Our Website is not directed at children under 13, and we do not knowingly collect their information. If you believe we may have collected data from a child, please contact us immediately, and we will delete it.

 

8. Security Measures

We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, use, or disclosure. While we work to secure your information, no online transmission or storage system is 100% secure.

 

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our Website after changes indicates acceptance of the updated policy.

 

10. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Harmony Design & Engineering
18 N Main St, Ste 305
Driggs, ID 83422

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